Author Topic: URGENT - Charged for DRi*Avast Software and Need to Cancel  (Read 236554 times)

0 Members and 1 Guest are viewing this topic.

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88780
  • No support PMs thanks
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #120 on: February 25, 2023, 12:28:37 AM »
The DRI*AVAST Software is the payment handling function and not relating to your Drive.

You can use this link to request a refund.
-> https://support.avast.com/en-ww/article/Refund-request

Or https://support.avast.com/en-ww/contact/sales_other_general#pc

Also:

Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.

All of this information I have extracted from this topic.

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Janell

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #121 on: May 12, 2023, 08:31:49 PM »
Checking my bank account I found a charge of $110.44 for DRI Avast software. I have not ordered this, want it canceled and want a refund. Please advise asap!

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48470
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #122 on: May 12, 2023, 09:17:30 PM »
Checking my bank account I found a charge of $110.44 for DRI Avast software. I have not ordered this, want it canceled and want a refund. Please advise asap!
Most likely due to an auto renewal that wasn't cancelled.
Request a refund: https://support.avast.com/en-us/contact/enter/sales_refund
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Joyce13

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #123 on: June 14, 2023, 05:01:27 AM »
Once again I have been charged for DRI*AVAST software Order 123756898900 for 108.24. I have been cancelling this order since 10-24-2020. Please refund my money and remove me from any of your lists.
Thank you,

Joyce Higgins

Offline bob3160

  • Avast Überevangelist
  • Probably Bot
  • *****
  • Posts: 48470
  • 64 Years of Happiness
    • bob3160 Protecting Yourself, Your Computer and, Your Identity
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #124 on: June 14, 2023, 07:57:25 AM »
Reported to Avast. Let's see if that helps.
Free Security Seminar: https://bit.ly/bobg2023  -  Important: http://www.organdonor.gov/ -- My Web Site: http://bob3160.strikingly.com/ - Win 11 Pro v22H2 64bit, 16 Gig Ram, 1TB SSD, Avast Free 23.5.6066, How to Successfully Install Avast http://goo.gl/VLXdeRepair & Clean Install https://goo.gl/t7aJGq -- My Online Activity https://bit.ly/BobGInternet

Offline Elizabeth40

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #125 on: September 04, 2023, 12:24:56 PM »
I have been charged for a service I know nothing about, I would like to cancel Home&property Technolgy & appliances order please as I have not use for it.
please thanks Elizabeth whibley I must of press the wrong button.

Offline bailee

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #126 on: September 04, 2023, 07:58:48 PM »
i was charged $21.65 for DRI*AVAST SOFTWARE and i never purchased this or heard of it. Please refund me and get rid of it

Offline Milos

  • Avast team
  • Super Poster
  • *
  • Posts: 2290
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #127 on: September 05, 2023, 10:18:55 AM »

Offline mzakes.n210

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #128 on: September 19, 2023, 12:00:38 PM »
i want to cancel my subscription since im being charged for nothing, yesterday money was deducted from my bank account

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88780
  • No support PMs thanks
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #129 on: September 19, 2023, 02:25:17 PM »
i want to cancel my subscription since im being charged for nothing, yesterday money was deducted from my bank account

Use the link in the post above yours.

If you had a recurring renewal subscription you would have had to cancel that or it would automatically renew.

Before shooting the messenger, I don't work for Avast, but am an Avast User.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Christer11

  • Newbie
  • *
  • Posts: 3
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #130 on: December 08, 2023, 01:21:18 PM »
Hello. I just got billed for something I don´t have 485 SEK. I don´t have any subscriptions so how can I cancel something I don´t have?

This is alot of money for me so please help? And not by giving me useless links (have checked em all but not helping)

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88780
  • No support PMs thanks
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #131 on: December 08, 2023, 04:05:07 PM »
Hello. I just got billed for something I don´t have 485 SEK. I don´t have any subscriptions so how can I cancel something I don´t have?

This is alot of money for me so please help? And not by giving me useless links (have checked em all but not helping)

You want help, we Avast users would love to give it, but we need information to work with.

Not knowing what useless links you have tried it is hard to suggest a solution.
See my reply ~120 - https://forum.avast.com/index.php?topic=220340.msg1700911#msg1700911 - in particular bob3160's quoted text:

I repeat it again:
Quote from: bob3160
Contact Sales:  https://support.avast.com/en-us/contact/sales/
If you don't have an order # use 00000000 then explain your problem.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Ela97

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #132 on: December 10, 2023, 12:13:38 AM »
    I need help to recover my money ! A payment of 42,99 american dollars ( 215,63 lei) was made from my account today, 10 december 2023 by  DRI Avast ! They notice me by email that  I renewed my Avast Driver Updater subscription but i did not ! I haven't even used AVAST for a few months . How can I solve this?

Online DavidR

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 88780
  • No support PMs thanks
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #133 on: December 10, 2023, 12:55:21 AM »
The likelihood is you had an auto renewal recurring payment mandate set up, you would have had to cancel that or payment would occur.
 
There are post already giving assistance on what you are seeking in above yours.
From Reply #118 - https://forum.avast.com/index.php?topic=220340.msg1698873#msg1698873
Also Rely#120, and Reply #127, also gives a url to seek a refund.
Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD/ avast! free 24.1.6099 (build 24.1.8821.762) UI 1.0.796/ Firefox, uBlock Origin, uMatrix/ MailWasher Pro/ Avast! Mobile Security

Offline Ahmed74

  • Newbie
  • *
  • Posts: 1
Re: URGENT - Charged for DRi*Avast Software and Need to Cancel
« Reply #134 on: December 13, 2023, 05:08:18 PM »
You Purchased USD 77.99 at DRI*AVAST Software in NETHERLANDS on card xx8918 your balance KWD 256.525please I need my money back refund