Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sedina on March 07, 2013, 02:38:16 PM
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Hi all,
we've just released program update for avast! Free/Pro/IS/Premier (8.0.1483). This is a very light program update fixing issues
you mentioned here on the forum related to original release of AVAST 8.
List of changes
• Fixed issue with ZoneAlarm
• Fixed issue with constant CPU frequency
• Fixed issue with video players
• Fixed issue with Virtual PC
• Added some localizations
Download locations
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
http://files.avast.com/iavs5x/avast_premier_antivirus_setup.exe
It should be possible to install this version on top of your existing avast! installation (all settings should be preserved).
Or you can use the in-product updater.
Sorry for troubles, thank you for your patience and we hope that you will enjoy AVAST 8 without any problems now! :-)
thanks,
Pavel
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Thanks Pavel, updating in a few minutes...
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Thanks, update went smooth. No problems.
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Thanks updating ;D
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I still cannot run my games!!!! Still got this message: Sorry, this application cannot run under a Virtual Machine
WHY????? What sholud I do? I was trying to install some patches but nothing is resolving this issue!
ANYBODY can tell me why i get this bloody message?
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Updated, no problems. :)
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When you fix the issues with the Gui ? Is still look like an ugly christmas white tree with a happy green face.
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which firewall is the best with avast 8 free version do not tell me to use comodo firewall or zone alarm firewall. is there any other firewall available to use with avast 8 because if i use avast with comodo firewall then i need to stop the auto stand box and behavior shield from avast and i don't want to stop any security features from avast so please help me to find out the firewall which matches best with avast 8 free .
i am using windows xp sp2 and sp 3.
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Thanks for the release, will update.
@subhendu
Please start your own topic, here is just a release notification thread, not about firewall.
BTW, I think there is no need to disable AutoSandbox and Behav Shield to use Comodo FW...
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which firewall is the best with avast 8 free version do not tell me to use comodo firewall or zone alarm firewall. is there any other firewall available to use with avast 8 because if i use avast with comodo firewall then i need to stop the auto stand box and behavior shield from avast and i don't want to stop any security features from avast so please help me to find out the firewall which matches best with avast 8 free .
You didn't say which version of Windows you are running but if it's Windows 7 or Vista then I can suggest something that works very well. Download a program called Windows Firewall Notifier. It will turn on the outgoing filtering of the Windows firewall and provide you with an easy to use interface to create outgoing and incoming rules. It's a great little utility.
http://wokhan.online.fr/progs.php?sec=WFN
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When you fix the issues with the Gui ? Is still look like an ugly christmas white tree with a happy green face.
I love Xmas and often have a green face after a night out. Love it.
Regarding the update, is it advisable to download even if I don't experience the problems associated with it?
regards
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Regarding the update, is it advisable to download even if I don't experience the problems associated with it?
regards
Yes.
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Thanks
regards
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You're welcome.
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XP, 7 64bit, 8 64bit update via GUI no problems ... Never had any with the previous release either ;D
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After reboot, I got black screen :(
Ctrl+Alt+Del works, reboot again... now seems working fine.
Vista SP2 32bit / avast! Free
Edit: typo
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My Vista with 64 bit support locks up after down load while re-booting. I had to restart in safe mode and go to an older Restore point to get my system to work. Does this fix stop that problem and is the Avast 8 now safe for Vista users?
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My Vista with 64 bit support locks up after down load while re-booting. I had to restart in safe mode and go to an older Restore point to get my system to work. Does this fix stop that problem and is the Avast 8 now safe for Vista users?
yes it should fix that I guess try it..
I updated via GUI..works well
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Much better now, no issues anymore with Flash video. Thanks!
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My Vista with 64 bit support locks up after down load while re-booting. I had to restart in safe mode and go to an older Restore point to get my system to work. Does this fix stop that problem and is the Avast 8 now safe for Vista users?
yes it should fix that I guess try it..
I updated via GUI..works well
Where do you get that from?
Its nowhere mentioned in the change list..... and as a problem "too big" to be forgotten....!
Greet
S@uDepp
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Hi! After updates of avast 8.0 I can't enter my account on vk.com! Every of my attempts to login were blocked! It's terrible (( I can't chat with my friends and read an important messages! Please, help to solve this problem! :(
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This is unrelated to the new build. (Is a virus definitions issue and will be fixed shortly).
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Thanx, I'll be waiting for new updates.
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Thank you.
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Update from .1482 UI on XP Pro and win7 32bit and all appears to be fine, though I didn't have any problems with .1482.
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upgraded, nicely done.
Just to let u know, doesn't matter to me, but it still displays 'not capable' under virtualization.
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upgraded, nicely done.
Just to let u know, doesn't matter to me, but it still displays 'not capable' under virtualization.
Virtualization is normally "Enabled" as Avast does now have a hypervisor for some of its security-related stuff.
If yours says "Not capable", is VT-x enabled in your BIOS setup? (it's off by default on many laptops).
Thanks
Vlk
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yup, its enabled in the bios. If i uninstall Avast, it will show up as enabled in the task manager. Its not a big deal.
upgraded, nicely done.
Just to let u know, doesn't matter to me, but it still displays 'not capable' under virtualization.
Virtualization is normally "Enabled" as Avast does now have a hypervisor for some of its security-related stuff.
If yours says "Not capable", is VT-x enabled in your BIOS setup? (it's off by default on many laptops).
Thanks
Vlk
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Availability 3
ConfigManagerErrorCode Failure using the VxD loader.
--------------------------------------------------------------------------------
A device has a configuration problem that prevents it from working properly.
--------------------------------------------------------------------------------
The device, avast! Firewall NDIS Filter Miniport, is reporting "tv_ConfigMgrErr19". This device will not be available until the issue is resolved. The Plug and Play ID for this device is 18.
--------------------------------------------------------------------------------
1. Verify the correct driver is installed.
--------------------------------------------------------------------------------
2. Try updating the drivers using Windows Update.
--------------------------------------------------------------------------------
3. Check with the manufacturer for an updated driver.
--------------------------------------------------------------------------------
4. Attempt to uninstall and then reinstall the device using Device Manager.
--------------------------------------------------------------------------------
Explanation of Error Codes Generated by Device Manager
--------------------------------------------------------------------------------
Manage Devices in Windows
Failure using the VxD loader.
ConfigManagerUserConfig 0
Description avast! Firewall NDIS Filter Miniport
Index 18
Installed -1
InterfaceIndex 20
Manufacturer ALWIL Software
MaxNumberControlled 0
Name avast! Firewall NDIS Filter Miniport
PhysicalAdapter 0
PowerManagementSupported 0
ProductName avast! Firewall NDIS Filter Miniport
ServiceName aswNdis
TimeOfLastReset 20130307162921.568637+000
Did a system health check and the above showed up. Not quite sure what, if anything, to do. I only use AV not the firewall.
regards
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Just to let u know, doesn't matter to me, but it still displays 'not capable' under virtualization.
--> https://feedback.avast.com/responses/avast-8-frequency-processor-maximum#comment-806
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I am using Agnitum Outpost Firewall Pro version 8. This works well with Avast free 7 (especially including Outposts's Web Control) but I have my concerns that Avast 8 still has issues with Outpost and is at the root of lockups.
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Thx for the update, so far so good even the last vers was good for me. I'm happy to see the development is fast. :)
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Hello i'm glad CPU frequency has been fixed, Thank you =)
Also my Virtualization says Not capable even though its enabled, and if I uninstall Avast it says enabled.
Is there a reason for this? Or has Avast taken over the role of Virtualizing applications?
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only fix :o
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I have Avast 7.0.1474 but the program tells me the latest update is 7.0.1483 - is that correct?
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I have Avast 7.0.1474 but the program tells me the latest update is 7.0.1483 - is that correct?
it should be 8.0.1483
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Thx for the update, so far so good even the last vers was good for me. I'm happy to see the development is fast. :)
Ditto here as well. :)
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It froze my Win XP 64 bit machine during booting and after over 4hrs of screwing around in SAFE mode I found this forum and on a thread back in 2012 which suggested disabling the Behavior Shield.
I did that from Add/Remove Modify I think and it worked.
So now we need a Behavior Shield update that works for better for everyone. I posted w more detail on another thread before I found this one.
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it should be 8.0.1483
Yep, really weird. Must be a bug.
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It froze my Win XP 64 bit machine during booting and after over 4hrs of screwing around in SAFE mode I found this forum and on a thread back in 2012 which suggested disabling the Behavior Shield.
I did that from Add/Remove Modify I think and it worked.
So now we need a Behavior Shield update that works for better for everyone. I posted w more detail on another thread before I found this one.
http://forum.avast.com/index.php?topic=107722.msg908327#msg908327
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I unticked "Scan all files" under "Scan when opening" tab in "File System Shield" Settings. Now I'm having no CPU problem. But the system is very vulnerable to viruses because Avast won't even scan .exe files in a folder when opening that particular folder in Explorer... Is there anything I can do for this?
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Thanks for the links to the solution for Avast 8. After upgrade and re-boot my PC with Win XP Pro 32-bit started blue-screening and then would blue-screen on boot-up. I had to roll back the registry to yesterday to get it to boot up and now my Avast is not working but I' not blue-screening at least. I'm going to ghost the drive now in case anymore goes wrong when I try to re-install.
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I unticked "Scan all files" under "Scan when opening" tab in "File System Shield" Settings. Now I'm having no CPU problem. But the system is very vulnerable to viruses because Avast won't even scan .exe files in a folder when opening that particular folder in Explorer... Is there anything I can do for this?
You don't need to enable "Scan all files" to scan executable files. They are scanned by "Scan when executing" category when executed, and that provides enough protection.
As setting description says, scanning all files eats up CPU consuming and causes slowdown.
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still avast! free not scanning ssl (https) connection.
https://feedback.avast.com/responses/avast-8-free-final
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Thanks for the links to the solution for Avast 8. After upgrade and re-boot my PC with Win XP Pro 32-bit started blue-screening and then would blue-screen on boot-up. I had to roll back the registry to yesterday to get it to boot up and now my Avast is not working but I' not blue-screening at least. I'm going to ghost the drive now in case anymore goes wrong when I try to re-install.
Run the uninstaller for any AV's you use prior to avast from here to remove remanents: http://singularlabs.com/uninstallers/security-software/
1. Download avast! Free Antivirus: http://forum.avast.com/index.php?topic=117113.0
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot
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Updated via the Avast! 8 GUI. Thanks a lot. Keep up the good work ;D
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Hi All,
something wents wrong with my pc. when I installed avast premiere 8.0.1482 trial under windows 8 pro. after installation avast says reboot your pc for avast effect. when I restart my pc not sign me in. And I again installed windows 8 again. my data was lost. is the same will be with Avast Premiere 8.0.1483 or not.
Plz help me.
Thanks in advance
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Hi All,
something wents wrong with my pc. when I installed avast premiere 8.0.1482 trial under windows 8 pro. after installation avast says reboot your pc for avast effect. when I restart my pc not sign me in. And I again installed windows 8 again. my data was lost. is the same will be with Avast Premiere 8.0.1483 or not.
Plz help me.
Thanks in advance
Run the uninstaller for any AV's you used prior to avast from here to remove remanents: http://singularlabs.com/uninstallers/security-software/
1. Download avast! Free Antivirus: http://forum.avast.com/index.php?topic=117113.0
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot
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I unticked "Scan all files" under "Scan when opening" tab in "File System Shield" Settings. Now I'm having no CPU problem. But the system is very vulnerable to viruses because Avast won't even scan .exe files in a folder when opening that particular folder in Explorer... Is there anything I can do for this?
This appears to be a self inflicted injury as Scan all files is unchecked by default (certainly on my settings). The text below it is the reason why it isn't enabled by default.
EDIT: wrong image attached.
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Updated through GUI to version 8.0.1483 avast free.
No problems, so far.
EDIT Updated through GUI to version 8.0.1483 Professional version. No problems
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Doing perfect like all the last versions after update via GUI to .1483 8)
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Availability 3
ConfigManagerErrorCode Failure using the VxD loader.
--------------------------------------------------------------------------------
A device has a configuration problem that prevents it from working properly.
--------------------------------------------------------------------------------
The device, avast! Firewall NDIS Filter Miniport, is reporting "tv_ConfigMgrErr19". This device will not be available until the issue is resolved. The Plug and Play ID for this device is 18.
--------------------------------------------------------------------------------
1. Verify the correct driver is installed.
--------------------------------------------------------------------------------
2. Try updating the drivers using Windows Update.
--------------------------------------------------------------------------------
3. Check with the manufacturer for an updated driver.
--------------------------------------------------------------------------------
4. Attempt to uninstall and then reinstall the device using Device Manager.
--------------------------------------------------------------------------------
Explanation of Error Codes Generated by Device Manager
--------------------------------------------------------------------------------
Manage Devices in Windows
Failure using the VxD loader.
ConfigManagerUserConfig 0
Description avast! Firewall NDIS Filter Miniport
Index 18
Installed -1
InterfaceIndex 20
Manufacturer ALWIL Software
MaxNumberControlled 0
Name avast! Firewall NDIS Filter Miniport
PhysicalAdapter 0
PowerManagementSupported 0
ProductName avast! Firewall NDIS Filter Miniport
ServiceName aswNdis
TimeOfLastReset 20130307162921.568637+000
Did a system health check and the above showed up. Not quite sure what, if anything, to do. I only use AV not the firewall.
regards
bumpedybump
regards
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which firewall is the best with avast 8 free version do not tell me to use comodo firewall or zone alarm firewall. is there any other firewall available to use with avast 8 because if i use avast with comodo firewall then i need to stop the auto stand box and behavior shield from avast and i don't want to stop any security features from avast so please help me to find out the firewall which matches best with avast 8 free .
i am using windows xp sp2 and sp 3.
You can use comodo firewall and disable the Defense + option and still use Avast sandbox
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Thanks Pavel.
I'm hoping it'll allow me to install FW on Vista without CPU 100%. :-\
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When you fix the issues with the Gui ? Is still look like an ugly christmas white tree with a happy green face.
I think we free users eyes have the bad faith to view that ugly skin for ever... :( I wonder..designers didn't get any other color!! :-\
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When you fix the issues with the Gui ? Is still look like an ugly christmas white tree with a happy green face.
I think we free users eyes have the bad faith to view that ugly skin for ever... :( I wonder..designers didn't get any other color!! :-\
I hope not... This new version of Avast! might well be the most horrible looking free antivirus.
But as for me the protection is still the most important part.
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When you fix the issues with the Gui ? Is still look like an ugly christmas white tree with a happy green face.
I think we free users eyes have the bad faith to view that ugly skin for ever... :( I wonder..designers didn't get any other color!! :-\
I hope not... This new version of Avast! might well be the most horrible looking free antivirus.
But as for me the protection is still the most important part.
Many new improvements have been done in protection (proactive protection)
http://www.avast.com/pr-protection-at-your-fingertips-the-new-avast-8
spywar
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...... snip ...... I hope not... This new version of Avast! might well be the most horrible looking free antivirus.
+1 >:(
...... snip ...... But as for me the protection is still the most important part.
+1 8)
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This update doesn't fix the issue I had with the avast plugin for firefox I reported in an earlier post about webrep not honoring settings.
http://forum.avast.com/index.php?topic=116255.msg902566#msg902566
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Thanks pavel and the avast! team for a job well done, although I had no problems before.
Updated from the GUI with no problems and ran a quick scan afterwards.
Ron - W3FSY
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Please tell me if there is any third party software bundled with this like the last time. Updating from GUI, there was NO notification about chrome, much less a way to opt out.
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Thanks, update and no problem, work fine, vista 32 bit.
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I've been using Avast for years now but when the programme updated to Avast 8 it's causing my PC to blue screen on start up. Error message 'page file error in nonpaged area'.
I've tried removing and reinstalling, system restore but neither work.
Any ideas?
Windows XP 32 bit SP3.
Cheers
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Thank you Avast Team for this timely update. Although I was NOT having any serious problems with 8.0.1482, i will try out 8.0.1483 A.S.A.P. (I currently have Ubuntu on my Windows 8 system). I will let you guys know how 8.0.1483 runs later tonight Chicago Time Zone.
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Avast 8 Free is still broken / buggy.
Tried update from Avast 7 GUI and on reboot PC hung on Microsoft Corporation Loading bar for Windows.
Tried restarting PC in Last Known Good Config. Avast 7 present but following components could not be started - IM Shield, P2P Shield, File System Shield.
Tried Full uninstall of Avast 7, scrubbed Avast with tool in safe mode. Rebooted. Fresh Install of Avast 8 Free... same issue, on restart PC hangs on Windows loading bar.
Windows Vista x64 SP2
i7 920 @2.67Ghz
6GB Ram
Finally got a resolution on my third attempt -
Tried update from Avast 7 GUI and on reboot PC hung on Microsoft Corporation Loading bar for Windows.
Tried restarting PC in Last Known Good Config. Avast 7 present but following components could not be started - IM Shield, P2P Shield, File System Shield.
Went to Control Panel > Uninstall > Repair.
Once Installation was repaired, restarted the PC, it rebooted without issue and I was shocked to find Avast 8 GUI on inspection. Avast 8 installed, all-be-it with "issues" getting there.
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I've been using Avast for years now but when the programme updated to Avast 8 it's causing my PC to blue screen on start up. Error message 'page file error in nonpaged area'.
I've tried removing and reinstalling, system restore but neither work.
Any ideas?
Windows XP 32 bit SP3.
Cheers
Run the uninstaller for any AV's you used prior to avast from here to remove remanents: http://singularlabs.com/uninstallers/security-software/
1. Download avast! Free Antivirus: http://forum.avast.com/index.php?topic=117113.0
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot
upload the BSOD's dumps to ftp.avast.com/incoming
dumps should be in : C:\windows\minidumps
give them a unique name and specify name in this topic..
also this can help: http://youtu.be/V2dBAQFETbA
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I've already apply the dynamic CPU clocking fix by Spec8472 and I can see the CPU clocking no problem, however the minor bug problem still showing because before I install avast I did see the virtualisation in the word 'Yes' and dynamic CPU clocking all working 100% before I installed avast. So when avast was installed and the fix by Spec8472 has been included however virtualisation in the word 'Yes', and the word has change to 'Not Capable' I believe this bug is causing by the add-on fix when we can see still the dynamic CPU clocking fix by Spec8472.
So when is avast is going to release the next version to have both dynamic CPU clocking and virtualisation working at the same time.
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help ! :(
(http://sadpanda.us/images/1456956-YKICFE0.jpg)
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See screen the latest version still not been fix because before I install Avast the word should show as 'YES' and I don't understand why is still Not Capable >:(
(http://my.jetscreenshot.com/18514/m_20130309-yrcm-52kb.jpg)
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Hi Pavels,
Much obliged for the updated solution to Avast 8.
Being an avid Avast user for umpteen years, I was quite disappointed when my pc completely freaked out after installing the initial 8 update, resulting in my resorting to my previous 7 (as quite a few die-hard Avast users did) knowing full well that your Avast Team would do their utmost to rectify the problem.
Anyway, that's now history and what really matters is that your service to us has been impeccable throughout the years and I have the cofidence that it always will be. Let me add that I never once thought of changing to another AV.
My opinion on the new UI?....Nice
Thanks again,
Caribman
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Avast! 8.0.1483 is still detecting 64 Bit Mozilla Thunderbird Nightly Build 22.0 Alpha 1 as a False Positive!
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Avast! 8.0.1483 is still detecting 64 Bit Mozilla Thunderbird Nightly Build 22.0 Alpha 1 as a False Positive!
Report it via avast! user interface :)
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Since building my first computer in 1984 I have seen the demise of some really good programs. Antivirus is not a growth business meaning that Avast or anyone else is creating new demand; To grow they must take business from competitors. Avast has been effective in doing so for a some years now. Has anyone asked why people are moving away from Norton or McAffee? Could it be that the programs from these behemoths have become unwieldy and impossible to deal with? My customers want an insurance policy that protects them not an agent that calls them everyday to let them know there is a new issue of thier unabridged dictionary.
Avast has been sleek, slim, light and focused and that is what we want. Avast 8 is the first giant step into bloatware and I believe it will cause it to go the way of other great programs. By the way, do you know anyone that uses NERO!
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boa999................. i use neo multimedia suite 10 hd ...why?
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help ! :(
(http://sadpanda.us/images/1456956-YKICFE0.jpg)
Download aswclear and run it (in safemode) and then uninstall avast with aswclear
http://files.avast.com/test5beta/aswclear.exe
Reboot
Download fresh avast 8 IS http://www.avast.com/en-eu/internet-security
Install avast
Reboot
Try to insert license again ;)
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My Vista with 64 bit support locks up after down load while re-booting. I had to restart in safe mode and go to an older Restore point to get my system to work. Does this fix stop that problem and is the Avast 8 now safe for Vista users?
I can not find a "for sure" answer is this fixed yet?
Revere
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I've already apply the dynamic CPU clocking fix by Spec8472 and I can see the CPU clocking no problem, however the minor bug problem still showing because before I install avast I did see the virtualisation in the word 'Yes' and dynamic CPU clocking all working 100% before I installed avast. So when avast was installed and the fix by Spec8472 has been included however virtualisation in the word 'Yes', and the word has change to 'Not Capable' I believe this bug is causing by the add-on fix when we can see still the dynamic CPU clocking fix by Spec8472.
So when is avast is going to release the next version to have both dynamic CPU clocking and virtualisation working at the same time.
Avast 8 hijacks the virtualisation for supposed better protection, but it has a ton of compatibility issues.
You can disable Avast 8 hijacking it by disabling the driver.
Details are here: http://forum.avast.com/index.php?topic=116838.msg907693#msg907693
Then it will show as capable.
(http://i.imgur.com/ls3lxy9.png)
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Update went as smooth as silk.
Thank you Avast team.
:)
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This upgrade broke the scanning of individual files by right clicking in explorer.
Instead of scanning the files selected, Avast now just shows an empty window, creates a custom task named "Four question marks" with no file/folder specified in its settings, and scans seemingly aimlessly, not showing any progress.
Also those program-generated custom tasks keeps reappearing no matter how much I delete them.
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Webrep search result tooltip doesn't work. It worked fine on the early version 8, but after updating to this the tooltip no longer shows up on my search results. I've checked "Suppress tooltip on search results" on avast.
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Webrep search result tooltip doesn't work. It worked fine on the early version 8, but after updating to this the tooltip no longer shows up on my search results. I've checked "Suppress tooltip on search results" on avast.
Well that may well be a consequence having disabling the tooltips, their (avast) logic may think that having disabled the tooltips what is the point of the icon. If I disable the tooltips , there is no webrep icon in the search results.
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I've had it enabled the whole time. It works fine with IE and Chrome though. Just Firefox. And also Firefox no longer shows up on Automatic Updates. It was there on the earlier release because I was able to update Firefox through it.
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My bad. What I meant about WebRep was it doesn't show site ratings on my search results on Firefox. And also Firefox no longer appears on Automatic Updates. However, Firefox shows up on the browser integration tab on settings. They were both working fine on the early version 8 until I updated to 8.0.1483.
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OK... Upgrade from 7.0.1474 to 8.0.1483 using main GUI was painless, and the new version seems to be working just fine.
Simply clicked the Upgrade option and after rebooting, there it was. Win XP 32 SP3.
Many Thanks to AVAST!
:)
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help me eror!
(http://sadpanda.us/images/1460563-JUF5WP3.jpg)
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help me eror!
What happen if you click on Start? Or Resolve all?
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help me eror!
If you use Mactype, exclude AvastUI.exe from using Mactype.
If not, try reinstall of avast.
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Started the day with a blue-screen then Avast asked to do an update which I thought would stop the BSOD. No BSOD today but then Firefox started crashing and I keep losing the sound on Firefox when playing videos.
It's all a bit annoying!
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hi,
i always write in german:
ich habe folgendes problem: seit dem ich das update auf avast 8 gemacht habe, startet mein pc langsamer und die icons auf dem desktop erscheinen sehr spät. woran liegt das?
danke
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hi,
i always write in german:
ich habe folgendes problem: seit dem ich das update auf avast 8 gemacht habe, startet mein pc langsamer und die icons auf dem desktop erscheinen sehr spät. woran liegt das?
danke
-> Deutsch: http://forum.avast.com/index.php?board=24.0
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My avast just updated and now I can no longer send email via Thunderbird, check all Thunderbird settings a still right, but its unable to connect to Google server. Can find not settings in avast that would effect that. Any suggestions?
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My avast just updated and now I can no longer send email via Thunderbird, check all Thunderbird settings a still right, but its unable to connect to Google server. Can find not settings in avast that would effect that. Any suggestions?
Avast8 can now (by all accounts, excuse unintended pun) handle the SSL emails without having to modify your email settings in your email program.
If you previously had avast 7 you will have needed to change your email program, account settings to allow avast to scan SSL email, these changes need to be reversed, e.g set back to the SSL ports and Authentication.
Delete the entries for your email accounts in the avast Mail Shield > Settings > SSL Scanning.
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Avast 8 hijacks the virtualisation for supposed better protection, but it has a ton of compatibility issues.
Hi Broken Hope, do you personaly have any problem with avast vitualization features, or do you just re-report other people's reports?
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It's official! I hate it! I've lost hours of work over the last week with blue screens and firefox crashing.
Up until now I have always been pretty happy with Avast but the blue screens, reboots, crashes, slowness of emails and browser is not what I've come to expect. I shouldn't have to spend hours researching how to make a product I pay for work.
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I Delete the entries for my gmail account in the avast Mail Shield > Settings > SSL Scanning, but Thunderbird still cannot send mail out via gmail. If I turn off the Mail Shield I can send mail just fine.
This is the message Thunderbird gives:
Sending of message failed.
The message could not be sent because the connection to SMTP server smtp.googlemail.com timed out. Try again or contact your network administrator.
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It's official! I hate it! I've lost hours of work over the last week with blue screens and firefox crashing.
Up until now I have always been pretty happy with Avast but the blue screens, reboots, crashes, slowness of emails and browser is not what I've come to expect. I shouldn't have to spend hours researching how to make a product I pay for work.
please try this suggestion first: http://forum.avast.com/index.php?topic=116309.msg910790#msg910790
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It's official! I hate it! I've lost hours of work over the last week with blue screens and firefox crashing.
Up until now I have always been pretty happy with Avast but the blue screens, reboots, crashes, slowness of emails and browser is not what I've come to expect. I shouldn't have to spend hours researching how to make a product I pay for work.
please try this suggestion first: http://forum.avast.com/index.php?topic=116309.msg910790#msg910790
I'd rather not. There are a few people here who are now sitting on very large paper weights that used to be functioning computers because they can no longer get into their operating systems. I'm no technical genius so if I lose my operating system I'm in deep doo-doo.
I'm inclined to wait for Avast to resolve the problem or just uninstall and look for something else.
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Hi, I am a great fan of Avast, but there's a small problem I'd like to report. One minor problem that seems to occur to my system is that once I minimize a browser window in safezone (or any other program window) and then click on the tab to restore the window it does nothing. I have to right-click and select the restore window option to restore the window.
To the rest everything else seems fine, so far.
I have Windows 7 64-bit Home Premium, intel i7, 4gb ram
Thanks.
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This is the message Thunderbird gives:
Sending of message failed.
The message could not be sent because the connection to SMTP server smtp.googlemail.com timed out. Try again or contact your network administrator.
Hello thebigd,
You may want to look at the account settings (SMTP section) of TB which the default/suggested port for SSL (on the right hand) is and which the current port number (on the left hand) is. Just in case they don't match, you should try using the default/suggested one instead.
EDIT: grammar check - yeah, sorry for my poor English...
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This is the message Thunderbird gives:
Sending of message failed.
The message could not be sent because the connection to SMTP server smtp.googlemail.com timed out. Try again or contact your network administrator.
Hello thebigd,
You may want to look at the account settings (SMTP section) of TB which the default/suggested port for SSL (on the right hand) is and which the current port number (on the left hand) is. Just in case they don't match, you should try using the default/suggested one instead.
EDIT: grammar check - yeah, sorry for my poor English...
I checked and they do match on both incoming and outgoing.
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I checked and they do match on both incoming and outgoing.
Sorry, I had the same problem recently and it worked for me.
At this point I can only suggest that you check the "Standard configuration instructions" here:
http://support.google.com/mail/troubleshooter/1668960?hl=en&from=12103&rd=1&uls=en#ts=1665119,1665162
Also, try using "smtp.gmail.com" instead of "smtp.googlemail.com" (visit the above link for further details). Hope you can solve your issue pretty soon.
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I use avast antivirus internet secuiry version 8, how fitting would use nightly firefox add-on avast disappeared huh?
I try to use firefox stable, its add-on there, but just use nightly disappearing ..
nyari've tried it on google but still do not find any, please help ..
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Only the regular release versions are supported, nightly. alpha, beta, etc. may not be supported.
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Only the regular release versions are supported, nightly. alpha, beta, etc. may not be supported.
use quote me please let me not get confused!
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This is the message Thunderbird gives:
Sending of message failed.
The message could not be sent because the connection to SMTP server smtp.googlemail.com timed out. Try again or contact your network administrator.
Hello thebigd,
You may want to look at the account settings (SMTP section) of TB which the default/suggested port for SSL (on the right hand) is and which the current port number (on the left hand) is. Just in case they don't match, you should try using the default/suggested one instead.
EDIT: grammar check - yeah, sorry for my poor English...
I checked and they do match on both incoming and outgoing.
I had the same problem with two different email accounts. With mail shield off it works so it seems that it must be an Avast issue to me.
Blessings
Graeme
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Just to say that a friend suggested that I turn off SSL Scanning (which is new) and it seems to work really well...
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Only the regular release versions are supported, nightly. alpha, beta, etc. may not be supported.
use quote me please let me not get confused!
If I don't quote then it is a direct response to the post above it and when it should be obvious to whom it is directed. Tell you what I will avoid the confusion and not reply to your posts.
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Avast 8 hijacks the virtualisation for supposed better protection, but it has a ton of compatibility issues.
Hi Broken Hope, do you personaly have any problem with avast vitualization features, or do you just re-report other people's reports?
Windows being unable to properly query CPU features is a big enough problem for me, Task Manager should not be showing my CPU as not capable of Virtualisation when it clearly is. I don't want my security software hijacking things like that.
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Avast 8 hijacks the virtualisation for supposed better protection, but it has a ton of compatibility issues.
Hi Broken Hope, do you personaly have any problem with avast vitualization features, or do you just re-report other people's reports?
Windows being unable to properly query CPU features is a big enough problem for me, Task Manager should not be showing my CPU as not capable of Virtualisation when it clearly is. I don't want my security software hijacking things like that.
By hijacking you mean using?
Edit: some explanation: from the little I know from the team that created these features, using hypervisor in avast! greatly enhances Sandbox/autosandbox capabilities on systems, where hooking is not possible (x64) and thus adds to the security features. It might have some compatibility problems though and knowing about them is important. The driver itself is already trying to detect these and adjust its own functionality to prevent such problems. Fixing (faking) how things are reported to the OS is, I guess, also possible, but the overall stability and compatibility was the primary concern.
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hmmmm i did the install which went smoothly but when rebooting it still gives me the black screen after i try to log in with my username and password in windows 8 Professional , then when i sign in all i get is the cursor , and if i try to do the task manager it starts then shuts off when i try to sign out i get a flashy blue screen and then thats it :(
nothing else is installed what could be wrong
system is asus hd55 mother board 12gb ram ddr3 1066 mhz intel i3 processor
before installing avast windows 8 ran smoothly , now i cant even get on :(
i have restored back 12 times so far , so its not a pc issue or windows , its surely a program error
cheers
Lee B
just to add to this , i want to state that windows xp pro Sp2 and avast 8 is perfect , hmmmmm so why is windows 8 so difficult to overcome with avast 8 ????
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boy this latest update stinks up the web!
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Since this update I have had numerous crashes. They mostly seem to be when the computer tries to go into sleep mode.
windows version: Windows Vista Service Pack 2, 6.0, build: 6002
CPU: AuthenticAMD AMD Phenom(tm) 8450 Triple-Core Processor AMD586, level: 16
3 logical processors, active mask: 7
RAM: 3487969280 total
VM: 2147352576, free: 1985986560
On Wed 3/13/2013 12:42:55 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini031313-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57150)
Bugcheck code: 0x50 (0xFFFFFA6007DBF000, 0x0, 0xFFFFF80002F0152E, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
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boy this latest update stinks up the web!
In what way? Your post did not say much.
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Have to add my two cents.
Updated from 1482 to 1483.... 1482 updated cleanly, ran smoothly.
1483 updated cleanly, so far no problems. Good work Avast.
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Since this update I have had numerous crashes. They mostly seem to be when the computer tries to go into sleep mode.
windows version: Windows Vista Service Pack 2, 6.0, build: 6002
CPU: AuthenticAMD AMD Phenom(tm) 8450 Triple-Core Processor AMD586, level: 16
3 logical processors, active mask: 7
RAM: 3487969280 total
VM: 2147352576, free: 1985986560
On Wed 3/13/2013 12:42:55 PM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini031313-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x57150)
Bugcheck code: 0x50 (0xFFFFFA6007DBF000, 0x0, 0xFFFFF80002F0152E, 0x0)
Error: PAGE_FAULT_IN_NONPAGED_AREA
file path: C:\Windows\system32\ntoskrnl.exe
Similar here but when starting from cold; After the Windows log-on sign screen goes black and small blue info pops up f
or about 2 seconds saying something about checking newly installed programms and update driver but its to quick to be able to read through it. After that it re-boots and starts fine.
Avast is the only new programme I've downloaded. Oddly enough all was fine before the latest fix 8.0.1483
regards
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could you send the minudumps to kurtin@avast.com please.. ;D
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can anyone tell me why avast free not scanning encrypted connection????????????????????????
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Why should it scan encrypted HTTPS networks since they are considered secure always as they are encrypted :)
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http://www.eicar.org/download/eicar.com this is detect
but https://secure.eicar.org/eicar.com not detect
why? :'(
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hmmmm i did the install which went smoothly but when rebooting it still gives me the black screen after i try to log in with my username and password in windows 8 Professional , then when i sign in all i get is the cursor , and if i try to do the task manager it starts then shuts off when i try to sign out i get a flashy blue screen and then thats it :(
nothing else is installed what could be wrong
system is asus hd55 mother board 12gb ram ddr3 1066 mhz intel i3 processor
before installing avast windows 8 ran smoothly , now i cant even get on :(
i have restored back 12 times so far , so its not a pc issue or windows , its surely a program error
Hello, I thought you might want to check this recent thread: "Blackscreen" syndrome - http://forum.avast.com/index.php?topic=117895.msg911678#msg911678
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http://www.eicar.org/download/eicar.com this is detect
but https://secure.eicar.org/eicar.com not detect
why? :'(
WebRep can't scan the secure connection because it is encrypted. However, File System Shield should detect it when it is written to the cache. Also, other shields will check it when any attempt to execute a file is detected.
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http://www.eicar.org/download/eicar.com this is detect
but https://secure.eicar.org/eicar.com not detect
why? :'(
WebRep can't scan the secure connection because it is encrypted. However, File System Shield should detect it when it is written to the cache. Also, other shields will check it when any attempt to execute a file is detected.
what avast think, ssl connections does not have any bad file???????? some one say avast pro detect it? is it true?
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Of course, https sites can have infected files. Even good sites can be compromised and infected; it happens every day.
It will be detected, just not by Web Shield. This was true for Avast 7, and I think it is true for Avast 8. The other Avast shields should detect a virus when the file is downloaded into the cache or saved to disk.
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in my opinion, it must be detected by web shield, just like non ssl connection. paid avast detect it well
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in my opinion, it must be detected by web shield, just like non ssl connection. paid avast detect it well
Opinions are fine practicalities are something different - The paid version and free version are no different when it comes to scanning https content. It isn't the the web shield can't scan https, but that it doesn't scan https traffic. The whole point of https is to keep prying eyes out and that would include your anti-virus.
There is actually little point in scanning the raw https content, that content is encrypted. So when you have a virus signature which is used in detecting viruses, if the file being checked is encrypted, then there will be no match against the signature in the database.
Until that encrypted traffic arrives on your hard drive in a decrypted form and scan would fail. Once decrypted the file if scanned or attempted to be run will be detected.
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How is Web Shield to scan encrypted connections? The answer is that it can't or it wouldn't be encrypted and therefore wouldn't be SSL.
File Shield does detect it when it is saved to disk and prompts to move to Avast Chest. You are fully protected. Avast is working as designed. I am running AIS 8.
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How is Web Shield to scan encrypted connections? The answer is that it can't or it wouldn't be encrypted and therefore wouldn't be SSL.
File Shield does detect it when it is saved to disk and prompts to move to Avast Chest. You are fully protected. Avast is working as designed. I am running AIS 8.
I'm sure it is probably possible to use brute force to decrypt it (if you have a monster system or network of such systems), but you probably won't be able to use your system for some considerable time. So the practicalities aren't really there yet.
However, that said I think avast are working on this not so simple task to try to do something similar with the web shield and https traffic as it is doing with scanning SSL email. Don't quote me on this as it is something that I vaguely remember being discussed at some point, but I could well be wrong.
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However, that said I think avast are working on this not so simple task to try to do something similar with the web shield and https traffic as it is doing with scanning SSL email. Don't quote me on this as it is something that I vaguely remember being discussed at some point, but I could well be wrong.
I also read that in the forum somewhere. I seem to remember that is would work similar to the way Mail Shield does now with the certificates.
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avast 8 free bsod windows xp home editions sp 2 :(
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However, that said I think avast are working on this not so simple task to try to do something similar with the web shield and https traffic as it is doing with scanning SSL email. Don't quote me on this as it is something that I vaguely remember being discussed at some point, but I could well be wrong.
I also read that in the forum somewhere. I seem to remember that is would work similar to the way Mail Shield does now with the certificates.
Yes, and I suspect this is still some way down the track before we are likely to see this.
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Can we continue to use the 7x interface? I hate the new version 8 look, which is trying to look like Windows 8. For those that like to control settings, both the new operating system and your new interface are horrible. As someone who has used Avast almost since day one, I am greatly disappointed.
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Hello,
me too , I don't like anymore new interface especialy "Home" tab but tastes and colors .... :D
I would like to link directly on resume actual state where we could see at the bottom vbs and program details (just a dream :-*)
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Can we continue to use the 7x interface? I hate the new version 8 look, which is trying to look like Windows 8. For those that like to control settings, both the new operating system and your new interface are horrible. As someone who has used Avast almost since day one, I am greatly disappointed.
There is nothing to stop you, but in essence you are going to be losing out on the other improvements.
In all honesty I really can't get this trying to look like windows 8 (and I'm possibly one of the biggest detractors against win8 Metro), it is only one page. Just click on the Security tab and in essence you have all the information generally needed and no metro look.
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Like this
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Hi again,
my previous post was completely ignored. I also seem to find more problems with the update. The software updater does not work. It detects that some programs are out of date, asks me to install updates and then it does....NOTHING!!!! great work. disabled it.
Also, once again I'll mention that in the safezone feature, after one minimizes a window, the window cannot be restored by clicking on its tab on the taskbar!
I'm also thinking to go back to v7.
Thanks for your valuable time
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<snip>
my previous post was completely ignored. I also seem to find more problems with the update. The software updater does not work. It detects that some programs are out of date, asks me to install updates and then it does....NOTHING!!!! great work. disabled it.
<snip>
The problem is that posting in this monster topic is likely to get lost/overlooked in the activity. You are best to create your own new topic than people can help on your specific issue or it just gets buried here, both your posts and those seeking to help.
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avast 8 free bsod windows xp home editions sp 2 :(
up
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Hi,
New avast!8 looks fine. I only had an issue with the software updater, that doesn't seem to be correct. E.g. it shows a new update (11.0.2.26) for iTunes, but after fixing it, iTunes wouldn't sync anymore. Also iTunes (v. 11.0.2.25) doesn't mention any new updates.. Weird..
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I had to disable the AVAST to get the latest windows update....it would not allow windows update to download any updates! Anyone else have the same issue?
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I had to disable the AVAST to get the latest windows update....it would not allow windows update to download any updates! Anyone else have the same issue?
What Windows ( XP, Vista, W7 or 8 ) ?
Which Avast! ?
What firewall do you use ?
Where you infront of your comp while updating, any alerts ?
Did you chance any settings for Behavior Shield or firewall ?
Avast! 7 and Windows XP if you switched Behavior Shield to " Ask ", it will pront alerts for Microsoft Updates so you have to be infront of the comp to answer the alerts. I imagine that Avast! 8 may have the same behavior.
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In all honesty I really can't get this trying to look like windows 8 (and I'm possibly one of the biggest detractors against win8 Metro), it is only one page. Just click on the Security tab and in essence you have all the information generally needed and no metro look.
I'm glad I'm not the only one with a similar sentiment. I keep looking/hoping/waiting for some alternate skin or UI for Avast8. (Are alternate skins even possible? ??? )
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In all honesty I really can't get this trying to look like windows 8 (and I'm possibly one of the biggest detractors against win8 Metro), it is only one page. Just click on the Security tab and in essence you have all the information generally needed and no metro look.
I'm glad I'm not the only one with a similar sentiment. I keep looking/hoping/waiting for some alternate skin or UI for Avast8. (Are alternate skins even possible? ??? )
hello,
besides the hard Avast work for our security (6 Years 3PC happy use) , why did they change interface with W8 metro look so soon , if they worked on it , there are some reasons ?
Interface brings more users , equal or flees ?
Waiting (just a little ;) ) for alternate skin , why not ?
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Hello,
i always used avast in recent years without problems so far, except that avast webrep was constantly crashing before the 8.0 update.
Now 2 days ago i was upgrading to 8.0 avast and instantly after installation i recognized a massive slowdown in all programs and internet browser actions.
After a couple of configuration sessions in the subsystem of avast (mostly files and browser behaviour) nothing happened regarding improvement of above situation.
I don't know what the problem with this new upgrade is but the configuration of avast might be a massive problem, the default behaviour is neglecting the purpose of
using a computer, its just not possible to wait a couple of minutes now for visual studio to load my projects.
I will move to another antivirus solution as time is precious.
So far i hope you can fix this issue as i might not be only one having this problem (reference to several entries in the forum ).
System is: Windows 7 64Bit
prior antivirus solutions: none
Harddisk: ssd
firewall: zone alarm free
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Hi all,
we've just released program update for avast! Free/Pro/IS/Premier (8.0.1483). This is a very light program update fixing issues
you mentioned here on the forum related to original release of AVAST 8.
List of changes
• Fixed issue with ZoneAlarm
• Fixed issue with constant CPU frequency
• Fixed issue with video players
• Fixed issue with Virtual PC
• Added some localizations
Download locations
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
http://files.avast.com/iavs5x/avast_premier_antivirus_setup.exe
It should be possible to install this version on top of your existing avast! installation (all settings should be preserved).
Or you can use the in-product updater.
Sorry for troubles, thank you for your patience and we hope that you will enjoy AVAST 8 without any problems now! :-)
thanks,
Pavel
I've been using Avast for couple of months and it's execellent! :) but there's one problem, since you've released a new version why not put secure delete in the virus chest with random data passes to GUTMAN method with custom number of overwrites because deleting the files from the virus chest doesen't moves the files to recycle bin, it just deletes it which is ineffective but since Avast is an antivirus software which serves to protect than secure delete is a must. Suggest you add a secure delete instead of a normal delete :)
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After the latest update avast takes 2 or 3 minutes to load after desktop appeared (especially when starting the system after a few hours of shutdown)
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WTF Avast? cant receive or send e-mail, and cant load flash video or audio since the pushed "upgrade". if i knew this as gogin to happen i wouldnt have upgraded.....
And why do i have to verify each time i try to post?
PISSED
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<snip> cant receive or send e-mail, and cant load flash video or audio since the pushed "upgrade". if i knew this as gogin to happen i wouldnt have upgraded.....
And why do i have to verify each time i try to post?
<snip>
The captcha entries are an anti-spammer function and are only on the first three posts.
It may be best to continue the other points in your own new topic, as it is likely to get buried in this very large topic and we will try to help.
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Problem With Avast Free v8.0.1483:
1. Sometime I can't switch between one tab to another in Avast Scan Settings. Especially after I made some change in "Packers" Tab. :(
2. Avast didn't save change I made in "Packers" Tab in "Scan From Windows Explorer" Option. :(
Sorry for my bad English ;)
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@ ganejoe
It may be best to continue in your own new topic, as it is likely to get buried in this very large topic and we will try to help. Or try the Bahasa Indonesia, sub-forum http://forum.avast.com/index.php?board=35.0 (http://forum.avast.com/index.php?board=35.0) if it is easier or more convenient.
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Updated my W2000-PC from 7.0.1466 > 8.0.1483 over the UI.
Everything seems to be o.k..
Thank you avast!-team! :)
... and special thanks to pk and igor for the support and help in the german section of the forum and for answering the questions of us
W2000-users like INGBEAN and me!!! :-* :-* :-*
~SKY~
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Avast 8 hijacks the virtualisation for supposed better protection, but it has a ton of compatibility issues.
Hi Broken Hope, do you personaly have any problem with avast vitualization features, or do you just re-report other people's reports?
Windows being unable to properly query CPU features is a big enough problem for me, Task Manager should not be showing my CPU as not capable of Virtualisation when it clearly is. I don't want my security software hijacking things like that.
By hijacking you mean using?
Edit: some explanation: from the little I know from the team that created these features, using hypervisor in avast! greatly enhances Sandbox/autosandbox capabilities on systems, where hooking is not possible (x64) and thus adds to the security features. It might have some compatibility problems though and knowing about them is important. The driver itself is already trying to detect these and adjust its own functionality to prevent such problems. Fixing (faking) how things are reported to the OS is, I guess, also possible, but the overall stability and compatibility was the primary concern.
What I don't understand is, why does using hypervisor mean that you guys have to mess with how Windows detects CPU features? Surely you guys can't account for every single program that uses virtualisation so you're going to have compatibility issues on a fairly regular basis?
Also are you guys looking into the aswTdi error in Event Log?
The description for Event ID 16001 from source AFD cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.
If the event originated on another computer, the display information had to be saved with the event.
The following information was included with the event:
\Device\Afd
\Driver\aswTdi
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I'm using Thunderbird 17.0.4 on a notebook running Windows 7.
After the update I was unable to send emails. Even after installing the certificate as mentioned in -> http://www.avast.com/faq.php?article=AVKB91#artTitle
When I disable Mail shield-> General settings-> scan outgoing mails (SMTP) it works (as before).
What can I do? Can I go back to an earlier version?
By the way, on my main PC using Outlook I have no problems.
regs.
Don't know why Don't know why but today (18/03) it all seems to work as it should. :) again
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Check https://feedback.avast.com/responses/mail-shield-related-ssl-eror-unable-to-get-local-issuer-certificate (https://feedback.avast.com/responses/mail-shield-related-ssl-eror-unable-to-get-local-issuer-certificate).
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<snip>
my previous post was completely ignored. I also seem to find more problems with the update. The software updater does not work. It detects that some programs are out of date, asks me to install updates and then it does....NOTHING!!!! great work. disabled it.
<snip>
The problem is that posting in this monster topic is likely to get lost/overlooked in the activity. You are best to create your own new topic than people can help on your specific issue or it just gets buried here, both your posts and those seeking to help.
well you know, too much effort and no result! I can just bother the avast support team instead of me trying to solve this through this forum and save my time instead of theirs. thanks for your time though!
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With just three posts, I'm not sure where this effort is best directed. If you are contemplating using the 3rd party telephone number (this isn't avast you will be speaking to), beware if they feel your problem is unrelated to avast as they will offer you a premium support package to fix it.
There are people on the forums that are just waiting to help you and it will cost you nothing other than a little time.
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With just three posts, I'm not sure where this effort is best directed. If you are contemplating using the 3rd party telephone number (this isn't avast you will be speaking to), beware if they feel your problem is unrelated to avast as they will offer you a premium support package to fix it.
There are people on the forums that are just waiting to help you and it will cost you nothing other than a little time.
Just 3 posts!!! you must be kidding me!! I've read the FAQ, the knowledgebase, all the posts in this forum and after 'just' three posts, not even an attempt to a solution has been proposed! not even a mere ' thanks for your input, we'll try to fix these issues in our next update'. May I remind you I paid for a product that was promising support. Now, if the support cannot deliver what they promise, I regret buying the product, and rest assure it will never happen again. I really feel I don't have to spend hours, reading and writing posts about a problem of a product I've actually spent my money on. I've already wasted enough time on this. Very disappointed.
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Hi, I am a great fan of Avast, but there's a small problem I'd like to report. One minor problem that seems to occur to my system is that once I minimize a browser window in safezone (or any other program window) and then click on the tab to restore the window it does nothing. I have to right-click and select the restore window option to restore the window.
To the rest everything else seems fine, so far.
I have Windows 7 64-bit Home Premium, intel i7, 4gb ram
Thanks.
Is this the post you are referring to ? The problem is that it will get lost in this mega thread, for a reasonable response I would recommend a separate thread. Having said that I have just tried safe zone and can confirm your problem
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<snip quote>
Just 3 posts!!! you must be kidding me!! I've read the FAQ, the knowledgebase, all the posts in this forum and after 'just' three posts, not even an attempt to a solution has been proposed! not even a mere ' thanks for your input, we'll try to fix these issues in our next update'.
<snip>
Yes, because that is all we see, your posts, we don't see what you are doing behind the scenes. That is why I suggested your own dedicated topic, so you can ask for and hopefully get direct help/input on the matter rather than it getting buried in large topics like this one.
I will also remind you that I don't work for avast, but volunteer my time in trying to help other avast users.
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Noticed that now it does show enabled in virtualization. i havn't done any system changes.
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Looks like they set the driver responsible to manual start, I had that driver set to a startup type of 4, it's now set to 3 and I don't appear to be able to change it, even with self defence disabled.
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Is this legit? Do I confirm exception?
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New Avast 8 make my computer run very slow.
I don't like about Avast 8 Services :( but I like it's interface ;D.
I think I will go back to Avast 7.
I vote Avast 8 as The Worst Avast Generation >:(, the same I vote for Windows 8 as The Unwanted Windows I Ever Used. >:(
I like next Avast 9 will use Avast 8 Interface and a little bit improvement Avast 7 code.
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<snip quote>
Just 3 posts!!! you must be kidding me!! I've read the FAQ, the knowledgebase, all the posts in this forum and after 'just' three posts, not even an attempt to a solution has been proposed! not even a mere ' thanks for your input, we'll try to fix these issues in our next update'.
<snip>
Yes, because that is all we see, your posts, we don't see what you are doing behind the scenes. That is why I suggested your own dedicated topic, so you can ask for and hopefully get direct help/input on the matter rather than it getting buried in large topics like this one.
I will also remind you that I don't work for avast, but volunteer my time in trying to help other avast users.
I didn't know you are a volunteer. Sorry if I was offensive. I assume that some people here are working for avast. Contacted the support team and said they will address the problem on the next release. To the rest I'm happy with the program so far, so it's all good. Thanks again for your time. Thanks to essexboy too.
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You're welcome, the 'avast! team' members have 'avast! team' in the profile information to the left of their posts.
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Hi, when we see new update?
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Très bien ce nouveau Avast 8, dommage que le panneau principal soit tout gris avec seulement un rectangle vert.
Il aurait été bien et plus agréable avec des couleurs de rectangles différentes. :o
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Très bien ce nouveau Avast 8, dommage que le panneau principal soit tout gris avec seulement un rectangle vert.
Il aurait été bien et plus agréable avec des couleurs de rectangles différentes. :o
-> http://forum.avast.com/index.php?board=23.0
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Don't know if I'm even in the right place, but, I just did the Avast update (I'm assuming it's 8), and Thunderbird tells me "Could not initialize the application's security component. The most likely cause is problems with files in your application's profile directory." NONE of my email accounts load -- hotmail, gmail, other pop -- I have switched them all to SSL and eliminated the Mail Settings for those email acccounts in Avast's mail shield, obviously to no avail. What next?
RESOLUTION - as it turns out, the update probably just triggered something, and I found a fix - under the user appdata, find Roaming, then Thunderbird, then the Profiles folder, open Profiles click on the random letters and delete the file "cert8" it will rebuild when you reopen Thunderbird and it worked for me.
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You don't say which O/S - however - seems SSL in Avast 8 is dodgy to say the least - certainly doesn't work for me. I'm hoping someone will notice these threads and get it fixed
You probably need to turn off SSL in Avast as well as following the instructions here
http://www.avast.com/faq.php?article=AVKB91#artTitle
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Turning of SSL kind of negates the whole point of following the instructions in the link (to get SSL scanning to work) as you are turning of SSL scanning.
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I know, but I'm hoping I can just turn it on when it gets fixed!
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Thank you for the instructions on uploading the certificate to deal with this Thunderbird issue (BTW, my OS is Windows 7). Can't tell you if it was a success, because, Thunderbird won't import the exported certificate -- it is in a .cer format, and the latest I could find from Mozilla says it needs to be .p12. Any suggestions?
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Thank you for the instructions on uploading the certificate to deal with this Thunderbird issue (BTW, my OS is Windows 7). Can't tell you if it was a success, because, Thunderbird won't import the exported certificate -- it is in a .cer format, and the latest I could find from Mozilla says it needs to be .p12. Any suggestions?
You need to click Import on 'Authorities' tab, not 'Your Certificates', did you?
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I know, but I'm hoping I can just turn it on when it gets fixed!
Please run regedit.exe, go to HKEY_CURRENT_USER\Software\Avast Software\Avast and check if there is a value named bTbCert.
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Has anyone sucessfully installed avast 8 on vista 64 bit?
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Thank You!
I'll get right on this! I do have some notes that may still be of use! Would you like to have me send an attachment? Better yet, I'll send AFTER I do update and see if any change(s), Collect current info. Then contact you!
Thank You!
Ray F. Potter
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Thank You!
I'll get right on this! I do have some notes that may still be of use! Would you like to have me send an attachment? Better yet, I'll send AFTER I do update and see if any change(s), Collect current info. Then contact you!
Thank You!
Ray F. Potter
Who are you talking to ??? I think DavidR sent you here so you could download the latest version, if you still have problems then start and new topic of your own so you'll be able to get the proper assistance.
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Hi, i'd like to know if the problem with the constant cpu usage is still there or the update fixed it. I uninstalled recently Avast because i couldn't work at all with my laptop..
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Hi All,
Might burst your bubble here Pavel, all this week Avast updater has been trying to get me to update to ver8.0.1483 against my better judgement i allowed it to go ahead, i'm an idiot!!!at restart it only got to the gold upright bars of Vista when it locked froze!! shutdown was only possible via the start button!! with the next startup in safe mode i managed to do a restore back to ver7.0.1474 and hey presto my machine and i are back together!! All today Avast again is saying upgrade i say get lost. the same problem happened a week ago, and a tech lad from avosec spent most of the day by remote trying to sort out whats wrong in the end he put ver 7 back on. i have had a no problem avast on for years ,the last three a payed for version a couple of monthe ago i renewed for 3 more years "burke" avast phone desk appears to be uninterested we don't have problems must be your machine, Any idears from anyone?
disgruntled John
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Yours may be one of the systems that needs a fresh install on a major version change
Lets reinstall Avast
Download aswClear (http://files.avast.com/files/eng/aswclear.exe) to your Desktop.
Download the correct version of Avast
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
Disconnect from the net
Uninstall Avast via control panel
- Boot to Safe Mode.
- Restart the computer.
- As soon as BIOS is loaded begin tapping the F8 key until the Advanced Options menu appears.
- Use the arrow keys to select the Safe mode with Networking menu item
- Press Enter.
- Run aswClear
- In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
(https://dl.dropbox.com/u/73555776/aswclear.JPG)
- Press Uninstall
- Once complete reboot your system to Normal Mode
- Reinstall Avast
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Hi Essexboy,
Before i get on the subject of vers8 let me say thanks very much for replying so quickly youre a star thanks. now vers8 and your reinstall idea, not sure if i want or even capable of do;ing this reibstall!! I have had Avast since 2008 free at the start and then from 2010 a payed for version, in 2010 the upgrade took no effort on my part to install. When in dec 12 Avast took £64.99 for a renewed licence there was no mention that in a couple of months time there would be a new version out which might not be compatable with my computor without a major reinstall which makes me think the package they did sell me is not fit for purpose for the next three years leaving me with thoughts of go'ing to credit card people to see if i can get my money back these are my thoughts at this moment essexboy perhaps i will cool down abit over the weekend!! Is the Brentwood locality anywhere near you?
Regards John
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Nope, but I used to run around Brentwood when I was a youth ;D
The reinstall is actually very easy to do and should take no more than 10 minutes and is very nearly totally automated, you just need to press the right buttons
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Hi Essexboy,
Am i alone with this problem or are there others? I will print your instructions i think that will be a help i think . Before i start do you know anything about viruses ?do these mean anything did a safemode scan and turned these two out D:\...\4e5f216b-2e9dbb20 High Severity status threat :Other:Malware-gen (TRJ) and D:\,,,\fancy-wherever_dividd(1).htmHigh Severity Threat:JS:Blackhole-E(Expl) gone to chest. but can't remove this one MBR:\...\PHYSICAL win.32:MBRoot-j (Trj) tryed twice in safemode with this one
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Follow the steps here http://forum.avast.com/index.php?topic=53253.0 and create a topic in the virus forum and I will pick it up there
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Even totally uninstalling Avast and re-installing, checking all the settings etc. etc. etc. no-matter what I do I don't get any sounds from Avast after this update :(
I have searched this forum and followed all the advice.
I'm running Win7 64bit
Anyone else having the problem? There must be others.
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XP, 7 64bit, 8 64bit update via GUI no problems ... Never had any with the previous release either ;D
Hello Again Mr. Essex!
Ray P. Again, well this time it would not let me run OTL before it blue screened and would not recover, I almost killed it on wife's PC, I used Proccess Hacker 2.3 from Source forge, I was able to "Archive it's "(RED.CAB)' Looked like the largest .cab file, Largest by far, I split it then put it on a dvd on the hidden partition, They are calling D: even though to me D: is a cd/dvd rom burner C::D then the slashes are forward / and it looks like UNIX. (get- sda/) for example.
Sorry I keep breakink down, and not being able to follow your tried and true methods! But I think they have an internal list of websites and programs that can damgage the virus and the, Panther C++ Auto-writer, is given instructions to delete the prog. and URL's on next boot! That's the only way I can explain the logs, it produces for it's boss? I never know if It will run almost normal for days or, crappy for minutes, I had to remove the Battery (little BU one) So I was forced to disassemble the Gateway ML6732 I'ts been a beauty of an investment, the new ones are just now out performing this from 2008! $995.00 was not bad for what I got at the time. So I have a Linux/UniX hidden partition that when it crosses over the line it runs all windows components and Nothing Detects it as a virus or worm!Not even AVAST pre boot scan, which has never failed me before! Maybe Just A short letter on what to run and how to deal with it, If that's possible with the info I have sent. Did you see the Log whaere the whole thing began from a "KB976932" Fake update from Msoft's server? Then The BVTBIN package using the DISManger, was moved to the c::d side and intsalled as windows 6.1-KB976932-X86.cab, then /SAND/a long alpha numeric like a reg key clsid"- CDISManager::loadImage SessionThat is how they did it! Is this a bug you are familiar with? No one seems to even believe mee when I tell them some of it's tricks! In fact the owner of my ISP, told me I was Lying or insane! I have proof! I dug the old hp1020 up out the garage and managed to print for a good 1/2 hour! Thanks again! I just cannot find a tool to get the permission, and delete or open the hidden Partition! I just look at it, with ProcHacker, I really appreciate ALL the trouble you are going through on my behalf! Ray P. 530-261-0295 (just in case!) I can take Sole Ownership of a file just to get a box reading Access Denied anyway. Same in REG. some whole branches are NO-READ, at least no write! By for now Ray P. You may try to CC email to sharyyyn@hotmail.com, Her PC may be mail capable! it is doing all that mine has just much slower.
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@ psylosyfer
This really should be either in its own topic or any relevant topic you have already started as it isn't relevant to this massive topic (off-topic). e.g. for your existing topic, http://forum.avast.com/index.php?topic=115844.0 (http://forum.avast.com/index.php?topic=115844.0).
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:( Well here again am i again in safe mode after clean install!!?? of AIS which has left normal start frozen back to the restore and ver 7 i hope
john
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Всем привет.
Возможно не совсем в тему,но более подходящей не нашел.
У меня проблема с обновлением AVAST. Точнее с самопроизвольным обновлением с AVAST Free до AVAST Pro. Пробовал сносить и переустанавливать. Не помогает. На сайте в списке устройств прога тоже обновляется. В чем причина? Помогите плиз.
Оператива WINDOWS XP, SP3. Не сборка. Нормальная чистая винда. Прошла проверку на офсайте майкрософт. В настройках стоит ручное обновление программы.
На остальных аппаратах под 7 и 8 платформами такого не происходит.
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Всем привет.
Возможно не совсем в тему,но более подходящей не нашел.
У меня проблема с обновлением AVAST. Точнее с самопроизвольным обновлением с AVAST Free до AVAST Pro. Пробовал сносить и переустанавливать. Не помогает. На сайте в списке устройств прога тоже обновляется. В чем причина? Помогите плиз.
Оператива WINDOWS XP, SP3. Не сборка. Нормальная чистая винда. Прошла проверку на офсайте майкрософт. В настройках стоит ручное обновление программы.
На остальных аппаратах под 7 и 8 платформами такого не происходит.
English please, or post in the Russian board http://forum.avast.com/index.php?board=28.0
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Hi All,
Using the XP side of my computer to post this message, In the VISTA control panel add and remove the only ver of ais is one downloaded today. After using aswClear and then installing todays download of ais i am back to a frozen computor? what about if i clear everything avast off the machine with awsClear and then download a fresh copy of ais this would have to be done in safe mode vista side is i worth a try? or is there a better idea out there
john
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Me again, i think i have just cut my own throat!! Totally cleared Avast from my computor, downloaded AIS clean install, on restart computer froze. again total clean . download free version avast. again computer froze. now of course i have no ver7 to fall back on. down load avg free version, install. computer working perfectly with avg?? I await your comments also is there a way of getting ver7 back afterall i do have a 3year licence.
John
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after automatic database update, popup appear but update sound appear 10 sec. later
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Same here, Avast 7 went nuts when the v8 was released, all scanners disabled, no way to turn them on.
Avast said the avast service was unable to start, but I saw it running on the Service manager.
Decided to uninstall Avast, clean everything (avast folder and temporary files) restart then install avast 8 and just upon finish my computer crashed.
I couldn't boot until I restored back to the latest point which fortunately was "Avast unistall"
Windows 8 here.
Cannot use Avast until you solve this. I have read the other post about using the third party clean software and honestly I don't want to use them, why should I? Avast should fix this themselves.
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Good day,
This evening, I received an update notification and Avast! updated to v8.0.1483
Upon rebooting my computer and logging back in, I was no longer able to initiate my L2TP/IPsec connection to work.
I was previously connected to my VPN before the update, now I can no longer access my work through my VPN.
I am currently running Windows 8 Pro x64.
If you could kindly provide some advise as to how I can quickly resolve this issue, I would be most appreciative.
I am a huge supporter of Avast! and all it's products. I recommend them all to my friends, family and colleagues.
I know Avast! takes these issues seriously so I have no doubt that my issue, in addition to the other people I have seen reporting the same thing, will be quickly resolved.
All the best!
Jeremy
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Well all this just hit me this evening…the old “your system is Unsecured”. I noticed my computer was locking up earlier (had to totally reboot 3 times) so I had my suspicious something was up before this notification appeared. Obviously AIS updated to 8.0.1483 and something is amiss. I tried the old solutions of manually updating and restarting via the control panel and command prompt as directed by the knowledge base but that hasn’t worked. So is a total uninstalling the solution despite some people not having success in resolving multiple issues that seemed to have cropped up with this update? Yeesh! So how does one reinstall AIS without going thru the hoops of buying first before downloading a fresh copy? I’ve still got to Dec on this copy.
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My Vista with 64 bit support locks up after down load while re-booting. I had to restart in safe mode and go to an older Restore point to get my system to work. Does this fix stop that problem and is the Avast 8 now safe for Vista users?
Hi Just updated to (8.0.1483) today (using windows Vista). during restart of computer the system just locks up. Had to go into safe mode and remove Avast to get computer to work in normal mode. Will try to reinstall avast with version 7.
Update 8.0.1483 needs a fix for Vista users!
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webshields been dropping out my internet coonection making it unstable
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webshields been dropping out my internet coonection making it unstable
yes mine too~!~! i disabled webshield :-[
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webshields been dropping out my internet coonection making it unstable
Me too, I watch Youtube Clips very slow, another laptop not install Avast is good, webshield is very bad >.<
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webshields been dropping out my internet coonection making it unstable
Me too, I watch Youtube Clips very slow, another laptop not install Avast is good, webshield is very bad >.<
Well sometime I experience the same slowing, When I play a 360p or 480p everything works smooth, but when I want to play a 720p then the fun begin, avast is constantly wearing cpu 15-20%, when I play a lower quality avast doesn't wear the cpu stay in 0-2%, and I have to mention that without avast I can play a 720p video on youtube without any slowdown . On some sites(the big ones), webshield tend to be aggressive on cpu wear. I saw that the next bild, promise performance improvements. Let's see what brings.
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Just updated from Avast free 7.0.1474 to 8.0.1483 from GUI. Everything went fine (Win Vista, 32 bit). Thanks, Avast.
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Ditto to Greenflow's experience. Auto-updated from v7 to latest v8.0.1483. Breeze. Thanks for great AV that loves working with Comodo firewall. 8)
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i did this uninstalled avast used the uninstaller and re - installed from fresh and hope that fixs the web shield issue dropping the connection
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Oh dear... :'( Avast8 loaded fine. But found couldn't access gmail or virginmedia emails in Windows Live Mail. Obeyed Avast's nag screen to delete SSL entries in Mail Shield and started SSL in WLM and changed ports in each email profile to 465 and 995. Could only get WLM to work randomly. Rebooted and got blue screens. Only way back was to image restore and now back with Avast 7. :-\
Will wait for next update because I'm not the sharpest knife in the box. :-[
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Oh dear... :'( Avast8 loaded fine. But found couldn't access gmail or virginmedia emails in Windows Live Mail. Obeyed Avast's nag screen to delete SSL entries in Mail Shield and started SSL in WLM and changed ports in each email profile to 465 and 995. Could only get WLM to work randomly. Rebooted and got blue screens. Only way back was to image restore and now back with Avast 7. :-\
Will wait for next update because I'm not the sharpest knife in the box. :-[
Hmm you could try the avast beta and see if your problem is fixed.
If not complete a bug report.
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This update installed Google Chrome without asking! Bad form!
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This update installed Google Chrome without asking! Bad form!
Well I always advice you to make custom install to avoid extra programs.
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This update installed Google Chrome without asking! Bad form!
Well I always advice you to make custom install to avoid extra programs.
There was no choice to make a custom install, as it was "Update Program" from within Avast, not a new install. I hope Avast doesn't begin to suck, as companies often do when management changes from engineering leadership to marketing leadership. (e.g. when Apple fired Jobs, and now Spotify)
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when using mozilla Browser Cleanup to be changed home & new tab be http://www.google.co.id/firefox
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It seems that this update has issues with the webshield. Internet connection is inconsistent. I can only access facebook and twitter in chrome. I have to disable webshield to go to other websites including this forum.
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avast 8 1483 web shield slow down browsing at Win8, sometimes cause page cannot display due to timeout.
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Sorry to be a pain, but yet AGAIN, my paid for (two years - £44.99!), my Avast Anti Virus icon has a cross on it and it says my system is UNSECURED. I've e-mailed the Avast Support Team, but they've not yet got back to me. Can anyone offer any advice, please? Thank-you.
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Repair avast!:
1. Control Panel -> Add/Remove programs -> avast!
2. Click on 'Repair'.
3. Follow instructions.
4. Reboot.
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I've tried that, Asyn, no Repair button to be seen! Only Change and Remove. Can you further advise me, please?
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I've tried that, Asyn, no Repair button to be seen! Only Change and Remove. Can you further advise me, please?
After you click on uninstall you will then be presented with another screen where you can choose the option of repair.
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I've tried that, Asyn, no Repair button to be seen! Only Change and Remove. Can you further advise me, please?
After you click on uninstall you will then be presented with another screen where you can choose the option of repair.
Thank-you, Craig. However, it won't let me do that and a Repair button is nowhere to be seen!
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Download and save the removal tool http://www.avast.com/uninstall-utility and a fresh copy of avast http://www.avast.com/download-software.
It doesn't sound like a normal removal is going to be possible so boot into safe mode and run the removal tool for all versions of avast you have ever installed and when completed boot back to normal mode and install your newly saved avast copy you downloaded earlier and install your license file from your email.
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Download and save the removal tool http://www.avast.com/uninstall-utility and a fresh copy of avast http://www.avast.com/download-software.
It doesn't sound like a normal removal is going to be possible so boot into safe mode and run the removal tool for all versions of avast you have ever installed and when completed boot back to normal mode and install your newly saved avast copy you downloaded earlier and install your license file from your email.
Far, far too technical for me, Craig! However, thank-you so much for your time and trouble - I've e-mailed Avast and await their reply. I am a complete geek when it comes to technical stuff. Once again, many thanks for your kindness.
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Download and save the removal tool http://www.avast.com/uninstall-utility and a fresh copy of avast http://www.avast.com/download-software.
It doesn't sound like a normal removal is going to be possible so boot into safe mode and run the removal tool for all versions of avast you have ever installed and when completed boot back to normal mode and install your newly saved avast copy you downloaded earlier and install your license file from your email.
Far, far too technical for me, Craig! However, thank-you so much for your time and trouble - I've e-mailed Avast and await their reply. I am a complete geek when it comes to technical stuff. Once again, many thanks for your kindness.
It's a fairly simple process, to boot to safe mode keep tapping f8 while starting the computer then navigate to where you downloaded the removal to and click to run, from the drop down tab choose the version of avast you have installed and ok it to remove and when completed restart the system and install the new avast copy you saved ( hopefully that makes it more understandable )
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Try this a step by step guide
Lets reinstall Avast
Download Uninstall Utility (http://www.avast.com/uninstall-utility) to your Desktop.
Download the correct version of Avast
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
Disconnect from the net
Uninstall Avast via control panel
- Run aswClear
- It will offer to reboot to safe mode .. Accept that
(https://dl.dropbox.com/u/73555776/aswclear.JPG)
- Once it has rebooted to safe mode
- In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
- Press Uninstall
- Once complete reboot your system to Normal Mode
- Reinstall Avast
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Try this a step by step guide
Lets reinstall Avast
Download Uninstall Utility (http://www.avast.com/uninstall-utility) to your Desktop.
Download the correct version of Avast
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
Disconnect from the net
Uninstall Avast via control panel
(snip)
@essexboy
Update your copypaste. ::) There is also an Avast Premier version.
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
http://files.avast.com/iavs5x/avast_premier_antivirus_setup.exe
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Fixt ;D
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My computer updated this this morning. Immediately iTunes would not connect with airplay devices. Also, Remote app will not connect with iTunes. I have spent the last 12 hours uninstalling all apple programs and reinstalling them. I loaded iTunes onto a laptop, and everything works perfectly. Very frustrated at this point. Please fix this!
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Hello Mr Pavels,
I think there is another bug not being addressed by this update. It is the Self-Defense module in Settings/Troubleshooting. It is checked by default. But , I think it is interfering with VPS updates and maybe any other kind of updates. Users have to turn off self-defense in order to get auto-update to work again...And that could leave the computer vulnerable to anti-virus disabling viruses...
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Hello Mr Pavels,
I think there is another bug not being addressed by this update. It is the Self-Defense module in Settings/Troubleshooting. It is checked by default. But , I think it is interfering with VPS updates and maybe any other kind of updates. Users have to turn off self-defense in order to get auto-update to work again...And that could leave the computer vulnerable to anti-virus disabling viruses...
No such issue with the avast self-defence and avast auto updates on both my win7 and XP Pro systems and it has been like that since the self-defence module was introduced.
There is something else going on with your system that's for sure, other program updates shouldn't fall foul of the 'avast' self-defence as it only protects avast files/folders/processes/registry entries, etc. but not other programs/areas.
So you should create a new topic and give some more details on the problem, OS, other effected updates and any other security based software that you have installed. If nothing else it may give something to work with as based on what you have posted no one can investigate.
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Why do I have a second user account on Avast Version 8.0.1483?
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Hello Mr Pavels,
I think there is another bug not being addressed by this update. It is the Self-Defense module in Settings/Troubleshooting. It is checked by default. But , I think it is interfering with VPS updates and maybe any other kind of updates. Users have to turn off self-defense in order to get auto-update to work again...And that could leave the computer vulnerable to anti-virus disabling viruses...
Sorry but I've always had the self defense module active and have also always received auto VPS updates.
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Why do I have a second user account on Avast Version 8.0.1483?
If you're using the Software Updater function, the reason for the second account has already been explained.
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Why do I have a second user account on Avast Version 8.0.1483?
If you're using the Software Updater function, the reason for the second account has already been explained.
I don't have it set to automatically update and I never had 2 user accounts on this version when I first installed it.
I uninstalled this version late evening yesterday using the uninstall tool, or whatever it's called in safe mode, restarted my computer and even with Avast not being installed it still showed the 2 user accounts. I reinstalled Avast, rebooted and still have 2 users on the log in screen. I've used Avast for years and years always liked it. Now when I reboot I have to sit in front of my computer and click on my name before any programs will load. This is totally unacceptable.
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What is unacceptable is using the beta version when you clearly aren't able to resolve any beta related issues (which this appears to be), e.g. user account creation in relation to the software updater function.
As has been said in the other topics you are posting in, what is stopping you from deleting the account.
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It seems since yesterday's signature update, my internet connection issues are gone. Probably, some signature updates went bad. :(
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What is unacceptable is using the beta version when you clearly aren't able to resolve any beta related issues (which this appears to be), e.g. user account creation in relation to the software updater function.
As has been said in the other topics you are posting in, what is stopping you from deleting the account.
I deleted it.
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Алушта (http://aluston.org.ua/)
It seems since yesterday's signature update, my internet connection issues are gone. Probably, some signature updates went bad. :(
Never had no such problems!
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It seems since yesterday's signature update, my internet connection issues are gone. Probably, some signature updates went bad. :(
Nothing to do with Virus Signatures. Through those updates, minor program issues can also be resolved and, quite often are. :)
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давно уже пользуюсь авастом и не было никаких нареканий ( с 2005 года) но последнее обновление создаёт кучу проблем: в какой-то момент обновляется до пробной версии ПРО и требует покупки или активации... Снесла версию с компа, установила с сайта бесплатную, ввела свой старый ключ ( он до конца этого года), но через месяц опять всё по новой.... Как отвязаться от этой напасти? готова уже обратиться к другому антивирусу....
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давно уже пользуюсь авастом и не было никаких нареканий ( с 2005 года) но последнее обновление создаёт кучу проблем: в какой-то момент обновляется до пробной версии ПРО и требует покупки или активации... Снесла версию с компа, установила с сайта бесплатную, ввела свой старый ключ ( он до конца этого года), но через месяц опять всё по новой.... Как отвязаться от этой напасти? готова уже обратиться к другому антивирусу....
English please or post here http://forum.avast.com/index.php?board=28.0 for your own language.
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давно уже пользуюсь авастом и не было никаких нареканий ( с 2005 года) но последнее обновление создаёт кучу проблем: в какой-то момент обновляется до пробной версии ПРО и требует покупки или активации. (http://news-vlad.ru/).. Снесла версию с компа, установила с сайта бесплатную, ввела свой старый ключ ( он до конца этого года), но через месяц опять всё по новой.... Как отвязаться от этой напасти? готова уже обратиться к другому антивирусу....
А аваст уже излечился от такой проблемы, как реагирование на любой фрейм на сайтах?
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давно уже пользуюсь авастом и не было никаких нареканий ( с 2005 года) но последнее обновление создаёт кучу проблем: в какой-то момент обновляется до пробной версии ПРО и требует покупки или активации. (http://news-vlad.ru/).. Снесла версию с компа, установила с сайта бесплатную, ввела свой старый ключ ( он до конца этого года), но через месяц опять всё по новой.... Как отвязаться от этой напасти? готова уже обратиться к другому антивирусу....
А аваст уже излечился от такой проблемы, как реагирование на любой фрейм на сайтах?
Guys this is English section. ???
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Just wanted to let you know about some less than favorable comments ....................
http://techtalk.pcpitstop.com/2013/04/17/avast-8-free-av-a-step-in-the-wrong-direction/?daves-avast=
I'm still using XP so I'm not affected but this doesn't look good.
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Just wanted to let you know about some less than favorable comments ....................
http://techtalk.pcpitstop.com/2013/04/17/avast-8-free-av-a-step-in-the-wrong-direction/?daves-avast= (http://techtalk.pcpitstop.com/2013/04/17/avast-8-free-av-a-step-in-the-wrong-direction/?daves-avast=)
I'm still using XP so I'm not affected but this doesn't look good.
I've painfully read it and posted a reply:
http://www.davescomputertips.com/2013/04/avast-8-free-av-a-step-in-the-wrong-direction/#comment-9024 (http://www.davescomputertips.com/2013/04/avast-8-free-av-a-step-in-the-wrong-direction/#comment-9024)
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I have 4 computers all running WinXP SP3. and was running Avast 7 free on all of them. I accepted the offer to install Avast 8 free and immediately regretted it. It lead to me having to format the HDD and reinstall windows
on that machine. I'm still running Avast 7 free on 3 computers and am ignoring all update messages.
I logged on here hoping that I was going to read some good news, that all problems have been solved with Avast 8 but it seems not.
I don't understand how a company can allow their product to go from being the best to being the worst in such a short space of time. It's a real pity.
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After a system restore (Win Home Premium 7-64), Avast Internet security suddenly insists on entering my license file or my registration code.
I repeatedly uploaded the license file but Avast repeatedly returns the message: "CANNOT FIND LICENSE FILE" !!
I tried to enter a "Ticket" through the online support form, but an error message is repeatedly shown stating: "support.avast.com HTTP/1.050x Server Error".
Therefore I contacted support several times direclty by email, but they do not answer nor even acknowledge receipt of my complaint.
Please help: I have no protection ! of course I could uninstall the paid for Avast version that I have and which expires on April 24 2014 and install the free version instead, but I still hope to receive support from AVAST.
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Hi before using system restore you need to disable the Avast self protection
Lets reinstall Avast
Download Uninstall Utility (http://www.avast.com/uninstall-utility) to your Desktop.
Download the correct version of Avast
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
http://files.avast.com/iavs5x/avast_premier_antivirus_setup.exe
Disconnect from the net
Uninstall Avast via control panel
- Run aswClear
- It will offer to reboot to safe mode .. Accept that
(https://dl.dropbox.com/u/73555776/aswclear.JPG)
- Once it has rebooted to safe mode
- In the Select Product to Uninstall dropdown choose the version of Avast that is on your system.
- Press Uninstall
- Once complete reboot your system to Normal Mode
- Reinstall Avast
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A helpful video can be found here:
http://forum.avast.com/index.php?topic=93544.msg915130#msg915130 (http://forum.avast.com/index.php?topic=93544.msg915130#msg915130)
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Hi
Thanks for the update to 8.0.1483
I am running an old desktop with windows XP service pack 3 and have zone alarm installed. Hence I had a lot of problems when trying to update to the earlier version of avast 8. The update seriously crashed my system and I had to use system restore in safe mode to get the old v7 back.
OK so I now have 8.0.1483 installed BUT.... It won't run a quick or full system scan. It starts the scan but cuts off after a short while and either tells me the scan is complete or freezes. Seems the amount of data scanned freezes though the number of files carries on updating until it too freezes.
Other than this the software is running OK.
HELP!! Is this still a zone alarm problem??
thanks
macceye
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Hi Mac how much RAM is on the computer ?
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Thanks for the question.
I have 2.48GB of RAM
cheers
macceye
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Hmm RAM is good, I assume you have at least 15% spare disc space. Have you tried it with ZA uninstalled ?
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Cpu usage very much , why, can you fix this problem?
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Not sure it may be a conflict with ZA. So if you could uninstall that and then try a scan
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Why avast UI doesn't have transparent borders like setup windows has? Why is matte?
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I installed the free avast thereupon I introduced the code of the license to have validity for one year, but the problem is that when I go to connect to the internet so that the definitions are updated, however the next day I a blue box at the top of the clock, forcing me to install the update avast pro version.
Why does this happen?,
I appreciate your thoughtful answers
My desktop machine is a Compaq Evo D310 Desktop Windows Xp Professional Sp3
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I installed the free avast thereupon I introduced the code of the license to have validity for one year, but the problem is that when I go to connect to the internet so that the definitions are updated, however the next day I a blue box at the top of the clock, forcing me to install the update avast pro version.
Why does this happen?,
I appreciate your thoughtful answers
My desktop machine is a Compaq Evo D310 Desktop Windows Xp Professional Sp3
Hmm honestly this isn't normal. Either is a bug, either is a issue from the last version of a avast that you have it installed before. You should use the avast uninstall utility http://www.avast.com/uninstall-utility , and reinstall the avast. And see if you can reproduce the issue/bug.
Regards RealNature,
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Cpu usage very much , why, can you fix this problem?
I am also unable to run the latest version of Avast (free) on a Vista Business laptop, with the Avast versions were downloading May 15 & May 16, 2013. After booting up, Task Manager reports the Avast process using 85%-95% of the CPU. I have tried re-installing a couple of times, but I eventually had to boot into safe mode to uninstall it.
My XP PC and Windows 8 laptop are doing OK with the latest upgrades.
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Well you shouldn't be using avast free on a Business laptop to start with (Home and non-commercial use only), it should be avast Pro.
Thought that shouldn't stop it from being installed/updated.
A clean install would probably resolve it, but not the fact you should be using avast free for business use.
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Well you shouldn't be using avast free on a Business laptop to start with (Home and non-commercial use only), it should be avast Pro.
Thought that shouldn't stop it from being installed/updated.
A clean install would probably resolve it, but not the fact you should be using avast free for business use.
I understand. However, this is a hand-me-down laptop used only at home to surf the web. My XP and Win 8 computers are also for home use only.